What Is an Organised Retail Crime (ORC) Alert System? Understanding Organised Retail Crime Organized Retail Crime (ORC) is a coordinated threat posed by groups that steal large volumes of merchandise, move it through resale channels, and operate across regions and stores. For retail chains, ORC is not just a loss-
Introduction One of the most common causes of customer dissatisfaction in physical retail stores is long lines at the checkout. Uneven customer distribution at the checkouts often leads to congestion in some lanes while others remain underutilized. Checkout lane congestion can occur due to a variety of reasons including: * Customers
Retailers introduced self-checkouts to reduce queues, and to improve convenience and operational efficiency. However, self-checkouts also introduced new risks in the form of missed scans, barcode switching, mislabeling, intentional non-scans, payment errors, and walkouts. Such risks can quickly turn a high-efficiency front end into a major
SAI Group, the leading AI intelligence solution for stores, has selected Flagship, the specialist comms agency that delivers pioneering PR for retail tech businesses, to power its UK PR, scaling brand awareness to support its growth trajectory. The SAI One platform is built on a patented Visual Language Model (VLM)
We have noticed an interesting pattern across retail chains trying to adopt AI. The CIO or AP team decides AI is coming, and the first move is to refresh the camera fleet across the chain to ensure that the infrastructure is "ready." New cameras, new cabling in some
A practical framework for evaluating AI vendors, avoiding common failure modes, and building toward real operational value.
Visual AI for Retail Loss Prevention — CXO Comparison Report
Why More Hardware Doesn’t Mean Better AI There's a myth that's been floating around retail AI for years now. The idea that if a system doesn't show up with racks of servers and a hardware list that reads like a data center buildout,
Loss prevention has always operated under pressure—but today that pressure is structural, not cyclical. Shrinkage, organized retail crime, shoplifting, and self‑checkout (SCO) abuse are escalating at the same time even as retailers face labor shortages and margin compression. What has changed is not just the scale of the
The global AI boom is reshaping semiconductor markets resulting in sharp rise in memory and GPU costs. This trend has the potential to materially impact the cost of Visual AI solutions across retail. At SAI Group, our architecture and partners help retailers sustain performance while keeping deployment costs within acceptable
The world is on the cusp of a dramatic economic transformation. According to Goldman Sachs Research, the fastest years of global economic growth are behind us, with expansion slowing as population growth weakens and productivity faces new challenges. Yet, the next five decades will see emerging economies—especially in Asia
Refund and exchange fraud is a growing threat to retail companies, quietly eroding profits and undermining trust between businesses and their customers. While most shoppers use return policies responsibly, a small but increasingly sophisticated group exploits these systems, costing retailers billions each year. The Saks stylist scam involving Shail Kwatra,